Brostartup is committed to providing a hassle-free experience for our customers. Below is our cancellation and refund policy:

1. Cancellation within 24 Hours: If you wish to cancel your booking, you must do so within 24 hours of making the purchase. Please send an email to sales@brostartup.com with your cancellation request. Upon cancellation within this time frame, your token amount will be fully refunded to the original payment method used during the purchase.

2. Cancellation after 24 Hours: Cancellations requested after 24 hours of the purchase will not be eligible for a refund of the token amount. Once this time frame has passed, the token amount becomes non-refundable.

3. Exceptions: In exceptional circumstances, such as technical issues or delays in product delivery, Brostartup may consider providing a refund even after the 24-hour window. Any such decisions will be made at the discretion of Brostartup and communicated to the customer promptly.

4. Refund Process: Refunds for eligible cancellations will be processed within [insert number] business days from the date of cancellation. Please note that it may take additional time for the refunded amount to reflect in your account depending on your bank or financial institution.

5. Contact Us: For cancellation requests or any further assistance, please contact our customer support team at sales@brostartup.com. Our team will guide you through the cancellation process and address any queries or concerns you may have.

We appreciate your understanding and cooperation regarding our cancellation and refund policy. At Brostartup, we strive to ensure a transparent and satisfactory experience for all our customers.